Streamline communication and engagement through WhatsApp at scale. ORBIT is a powerful WhatsApp Business API solution designed for schools, small-to-medium enterprises, and large organizations. Built on IHM Connect trusted edtech infrastructure, ORBIT lets you automate alerts, chatbots, and broadcasts with enterprise-grade security and support. WhatsApp already connects over 2 billion people worldwide, and messages sent via WhatsApp achieve a 98% open rate – far higher engagement than email. ORBIT taps into this reach and reliability, letting you deliver announcements, reminders, and conversations directly on users’ favorite messaging app.

CRM & API Integration
Sync conversations and contacts with your CRM or backend systems. ORBIT connects bi-directionally via APIs or plugins, keeping customer data, tickets, and transaction records up to date. This aligns with WhatsApp’s own recommendation to “integrate with popular back-end systems like CRM and marketing automation”

🚀 BREAK ENGAGEMENT BARIERS
Engage using WhatsApp and improve response rates over email, SMS and
in-app messaging and campaigning.
Bulk Messaging & Campaigns
Schedule and send templated broadcasts or campaigns to large contact lists in one click. Notify students, customers, or employees about events, alerts, or promotions at once. Because WhatsApp messages see a ~98% open rate, your announcements – from class schedules to flash sales – are far more likely to be seen than email. Rich media (images, PDFs, buttons) and personalization make each message compelling.

⚡Faster Customer Engagement
Respond instantly, automate queries, and personalize conversations - build better relationships in real-time.
Strength in Numbers
40+
Clients Served
5+
Industry Sectors
5+
Technology Partnerships
ORBIT BY IHM CONNECT